JOHN N. WENZLAU is the President and Chief Executive Officer of Friendship Retirement Corporation and has been employed since March 1, 2014. Mr. Wenzlau holds a Master of Arts (German/Linguistics), Bachelor of Arts (Political Science) University of Oregon, Master of Business Administration (Finance/Marketing) from Southern Methodist University, a Master of Divinity from Southwestern Baptist Seminary in Fort Worth, and Doctoral Studies (Philosophy) from University of Munich, Germany. Over the last fifteen years John’s career has been exclusively devoted to “turn-around” situations bringing remarkable results as Campus Director at Emeritus Senior Living, Managing Partner of Agenor Partners and Regional Director of Operations at Brookdale Senior Living. Mr. Wenzlau is also Adjunct Professor at Keller Graduate School of Management in Phoenix and Adjunct Instructor at Mesa Community College. John is licensed by the State of Arizona as an Assisted Living Manager and a Real Estate Broker (Senior Housing Brokerage) and is a Certified Trainer/Facilitator – Stephen Covey 7 Habits for Highly Successful People.

RICHARD YOUNG is Chief Operating Officer. Mr. Young came to Glencroft with forty years’ of Senior Living executive management experience that include start-ups, program development, financial oversight, staff development, dining services, operations, resident relations, sales & marketing oversight. Most recently served as Chief Operating Officer for start-up Assisted Living & Memory Care community in the west valley. Prior Mr. Young was Bureau Chief for Arizona Department of Health Services Licensing for 160 Long Term Care Institutions and 2,000 Assisted Living Centers & homes Statewide. Mr. Young served as Administrator for Beatitudes Senior Living Campus with operations, marketing & sales with new business development. Experience includes Vice President of Operations for The Springs Senior living communities in Arizona & California as well as Regional Vice President for eleven Senior Living Communities in Arizona & California for Brim & Associates part of NME-National Medical Enterprises and The Hillhaven Corporation. Mr. Young holds a Bachelor (BS) degree in Education from University Of Wisconsin-Madison and Master’s (MA) degree in Management. Mr. Young is a Certified Public Fiduciary for the elderly by Arizona Supreme Court. Past board member Arizona Health Charities, Phoenix Alzheimer’s Association, Health Services Advisory Group and Arizona Joint Legislative Committee and Phoenix Jaycee Man of the Year Winner.

SCOTT MCCLINTOCK is the Chief Marketing Officer and has been with FRC since December, 2015. Scott is a licensed Nursing Home Administrator in the State of Arizona, he holds a MBA in strategy and leadership from Roosevelt University, and a PhD in communication from Arizona State University. Scott comes to FRC after more than twenty years of sales and marketing management in the consumer goods industry. Scott is pleased to work with a skilled team of executives who endeavor to provide unmatched service and value for the elderly.

MILLIE D. OAKESON is Vice President of Marketing since August 2015. Ms. Oakeson is a native of Arizona. She brings with her a diverse marketing background coordinating the marketing efforts for the healthcare (St. Joseph’s Hospital Phoenix, Arizona), television (KTVK-TV 3 Phoenix, Arizona), airline (Southwest Airlines Phoenix, Arizona) and senior living (Sierra Pointe Scottsdale, Arizona and Belmont Village Scottsdale, Arizona) industries for the past 30 years. Among her accomplishments she was awarded Sales Leader of the Year 2014, Sales Campaign of the Year 2006 and Marketing Excellence 2005. Ms. Oakeson has been widely successful over the span of her career in establishing a vision for team building, brand management, leadership and creative out-of-the-box strategies that produce assets that exceed fiscal requirements. She thrives on challenges, particularly those that expand the company’s reach. Currently Ms. Oakeson serves on two committees for Arizona Assisted Living Federation of America; she is a past board member for Adopt a Senior Foundation, Southwest Chapter of the Alzheimer’s Association and Westside Social Services. Her education portfolio includes marketing and communication studies from Arizona State University; currently Ms. Oakeson is working on a certification in Gerontology.

MICHAEL A. MCCAMMOND is the Chief Information Officer and has been employed by FRC since July 2013. Mr. McCammond’s career experience includes over 18 years of Information Technology experience including IT Project Management, IS Helpdesk Service Manager and IS Department Manager for Vanguard Health Systems, project implementation specializing in new infrastructure, electronic documentation, and electronic communications. Mr. McCammond is well versed in Information Service Center infrastructure, analysis and re-engineering of existing business processes, identifying and developing the capability to use new tools, reshaping company physical infrastructure, systems and network access, and integration of the internet into both long-term strategy and immediate business plans. Mr. McCammond maintains a CCNA, and MSCE: Server Infrastructure certification. Holds an AA in Music from Yavapai College as well as a Digital Communication - CCL from Rio Salado College and a Computer Applications Technology - CCL from Estrella Mountain College. 

GINGER HANLON is Senior Director of Affordable Housing and has been employed with Friendship Retirement Corporation since 1996. Ms. Hanlon holds a bachelor degree from the University of Phoenix in Health Care Administration. She started her tenure with Glencroft at the front desk covering for employees out on emergency medical leave. Later, she took a fulltime position in the business office. After the business office she went on to become the Administrative Assistant to the Administrator, assisting with the admission of new residents. As her journey continued she became the Director of Ancillary Services which had her overseeing housekeeping, laundry and central supply. In 2008 Ms. Hanlon was presented with the opportunity of being the HUD/AL Manager for Glencroft’s affordable housing property. This new position required her to receive her assisted living manager’s certification as well as her HUD certification.

CAROL L. TRAMMELL is Senior Director of Resident Services and has been employed since May 5, 2014. Ms. Trammell brings to Glencroft over twenty years of senior housing experience, including but not limited to Life Engagement Director at Emeritus at Chris Ridge Senior Living in Phoenix, AZ, Regional Sales and Marketing Director for AZ with responsibilities over eleven independent and assisted living communities maintaining occupancy at 100% for a year, Director of Community Relations at Paradise Valley Retirement Community, and owner of “It’s All About You” Caregiving Service in which she traveled across country and Europe to assist seniors in a better quality of life. At this time she is participating in the Leadership Academy at Glencroft. In January she will be working toward her certificate in Gerontology from GCC, and taking other related courses.

RONALD W. HARROLD is the Senior Director for Special Projects and has been employed at Glencroft since May, 2014. Prior to joining Glencroft Mr. Harrold was Director of Operations and Special Projects from 1999 to 2012 at Thunderbird Retirement Resort, a 345 unit Senior complex in Glendale, Arizona. Mr. Harrold brings a wealth of operations/support service experience covering the entire spectrum of senior housing including maintenance, transportation, housekeeping, security & concierge services. Adept at formulating and managing budgets, Mr. Harrold has demonstrated a talent for reducing corporate labor costs by developing and using time and motion studies to streamline staffing while at the same time increasing revenues by developing alternate revenue streams. Prior to entering the world of senior housing Mr. Harrold spent almost 30 years in managing warehouses for Super Value supermarkets. A retired veteran of the US Air Force where he was a military police officer, Mr. Harrold currently resides in Sun City, Arizona with his wife Linda.